Privacy Policy

March 19, 2021 2024-09-09 18:18

Privacy Policy

TERMS AND CONDITIONS FOR USE OF SIMON’S BEACH RESORT

1. INTRODUCTION

1.1. These Terms and Conditions (“Terms” or “Agreement”) govern your access to and use of Simon’s Beach Resort and is a legally binding agreement between SIMON’S BEACH RESORT (the “Resort”, “SBR”, “we”, “us” or “our”) and you or the company you represent (“you”, “your” or “Guest”) that sets out the legally binding terms for your use of SBR. These Terms shall take effect and become binding upon your express booking and/or payment to use the Services provided by SBR.

 

1.2. These Terms and Conditions must be read in conjunction with any other agreements between you and SBR including but not limited to our privacy policy, acceptable use policy and any other terms relating to the use of our Website.

 

1.3. Your booking and/or payment for the use of our Services is confirmation that you have read and accepted to be bound by these Terms. If you do not agree with any provisions contained herein, please do not access or use our Website and/or our Services.

 

1.4. We do not provide any of the Services to persons under the age of 18 (eighteen) years, therefore, you represent and warrant that you have the right, authority, and capacity to be bound by these Terms. If you are entering into this Agreement for an entity, such as the company you work for, you represent to us that you have legal authority to bind that entity. You may not access or use the Website and/or the Services if you are under 18 (eighteen) years old. By using the Services, you warrant that you are 18 (eighteen) years of age and above, and of full legal capacity.

 

1.5. These Terms herein stated shall not be construed to be complete or exhaustive.

 

2.  OUR PRIVACY POLICY AND YOUR PERSONAL INFORMATION

We understand the importance of privacy in handling the information you share with us, thus, your submission of personal information is governed by our Privacy Policy which describes our procedures on the collection, use, safeguarding and disclosure of your information when you use our Services and/or our Website. Our Privacy Policymay be viewed at …………………………. SBR reserves the right to modify its Privacy Policy and these Terms from time to time.

 

3. DEFINITIONS

Under this Agreement:

3.1. Applicable Laws” means any statute, law, regulation, ordinances, rules, judgment, notification, rule of common law, order, decree, byelaw, government approval, directive, guideline, requirement or other governmental instruction or any similar form of decision of, or determination by, or any interpretation, policy or administration having the force of law of any of the foregoing, by any authority having jurisdiction over the matter in question, whether in effect as of the date of this document or thereafter.

 

3.2. Caution Fees” shall be the sum of N300,000 (Three Hundred Thousand Naira) to be paid by Guest(s) for use of SBR.

 

3.3. Guest(s)” means the person or company who is named on the Booking Form; has paid the full booking fees and for whom following our acceptance, we have agreed to provide the Services to, in accordance with these Terms.

 

3.4. Intellectual Property” means all copyrights, moral rights, trademark rights, trade secrets, patent rights, database rights, rights of publicity and goodwill belonging to SBR.

 

3.5. Services” means the services described in Clause 6 below.

 

3.6. Website” means SBR’s website accessible at ……………………………

 

4. GENERAL TERMS OF USE

4.1. While using SBR and/or our Website, you shall:
i. Use it in a manner permissible by Applicable laws.
ii. Not violate any laws, regulations, third party rights and our policies.
iii. Not copy or modify our intellectual properties.
iv. Not use our Services if you are not up to the age of 18 (eighteen) years. Guests under the age of 18 must be accompanied (at all times) by an adult over the age of 18 (eighteen) years. SBR reserves the right to check identification to verify the age requirement.

 

5. BOOKINGS AND RESERVATIONS

Guests are required to make an advanced booking, walk-in guests are not allowed for the time being. Guests are also obliged to pay 80% of the booking fees to confirm their reservation with SBR. All reservations shall not be confirmed until full payment has been received and acknowledged by SBR.  

6. SERVICES

6.1. SBR shall at its sole discretion provide the following services to a Guest:
i. Access and use of the lounge and rooms for entertainment and relaxation.
ii. Access to SBR’s Wi-Fi, corporate spaces and meeting rooms.
iii. Access to SBR’s bar and barbecue spot.
iv. Use and access to the swimming pool, spa services and fitness studio.
v. Use and access of SBR’s quad bikes, football and tennis courts.  

 

6.2. SBR shall endeavor to provide the Services to Guests within the designated hours of 12 noon till 6pm.

 

7. CHECK-IN / CHECK-OUT

7.1. Overnight Bookings: Unless expressly specified differently, Guests are required to check-in after 12 noon and check-out by 10am. Early arrivals before 12 noon are advised to arrange for early check-in, in advance. Late check-out after 11am may be allowed by SBR upon request and subject to room availability. Late/early check-out/check-in may incur additional costs.

 

7.2. Day Bookings: For day bookings, Guests are required to arrive by 10am and check-out on or before 6pm.

 

8. POWER GUIDELINES

SBR has no grid power. We run on a mix of generators and solar power. All lights and plugs for small devices will run around the clock. Rechargeable fans have been made available on SBR premises for rest time of the generators. The rest time will be as advised by SBR staff on ground but shall not exceed 2 (two) hours.

For events at SBR requiring the use of heavy-duty equipment, Guests are required to advise their DJ or service provider to bring their own generating system. This ensures a seamless and uninterrupted experience during your event.  

9. ROOM OCCUPANCY

For overnight bookings, the total number of occupants in a room, including children, shall not exceed 3 (three) persons. If you have any questions our staff will be happy to explain in detail. Please also note that SBR reserves the right to refuse entry to any additional guest exceeding the maximum occupancy.

10. DAMAGE TO SBR PROPERTY

SBR reserves the right to charge Guests the cost of rectifying damage or soiling, caused by any accidental, deliberate, negligent, or reckless act(s) of the Guest to SBR’s property or structure. This shall be in addition to the Caution Fees which shall be applied towards rectifying the damage.

11. REFUNDS  

Refunds for the Services shall be in line with our cancellation policy. Caution Fees are refundable if SBR establishes that no damage has been done to SBR property after check-out of a Guest.  

12. PHOTOGRAPHS AND VIDEOGRAPHY

Using photographs and videos taken in the hotel for commercial, branding, promotional or public purposes is strictly prohibited. Any professional shoots would need to be prior discussed and agreed to. i.e. music videos, brand shoots, product endorsements, etc.

13. OBLIGATIONS AND RIGHTS OF GUESTS

13.1. Guests shall maintain orderly and respectable conduct throughout the duration of      their stay at SBR.
13.2. Guests shall be solely responsible and will ensure that persons under the age of 18   (eighteen) years are supervised at all times.
13.3. Smoking is only permitted outdoors; it is prohibited everywhere else on SBR     premises, especially in the rooms, kitchen and meeting rooms.
13.4. All forms of weapons and psychotropic substances deemed illegal by the laws of    Nigeria are not permitted on SBR premises.

 

14. OBLIGATIONS OF SBR

SBR shall:

14.1. provide the Services to the Guest in accordance with these Terms.
14.2. not permit the entry of any unaccompanied person under the age of 18 (eighteen)    years into the resort.
14.3. conduct itself in a professional manner in the course of its obligations towards the Guest.
14.4. not divulge or disclose to any person or persons whomsoever, any secret entrusted  to it or coming to its knowledge in the course of performing the Services.
14.5. perform its obligations under this Agreement with the highest standards of professional and ethical competence.  

 

15. GENERAL SECURITY OF GUESTS

15.1. The safety and security of our guests are of utmost importance to us. However, Guests are advised to take precaution and adhere to safety guidelines during their stay.
15.2. SBR reserves the right to inspect guests’ belongings and refuse entry to individuals deemed to pose a threat to the safety or well-being of others.

 

16. FIRE SAFETY POLICY

The resort is fully equipped with smoke detectors, fire safety information in the guest room and general party areas. However, Guests are advice to listen to SBR staff in case of fire outbreak and to follow instructions and directives.

17. LOST AND FOUND

SBR expects Guests to do a thorough check of their rooms and communal areas before leaving SBR property to ensure no items/personal possessions have been left. SBR will make efforts via email to contact a Guest if it becomes aware of any item that has been left behind, within 24 hours. It shall be the responsibility of the Guest to retrieve any lost item(s) from SBR. If any item remains at SBR for more than 20 (twenty) calendar days since the date of departure of the Guest and no attempts have been made to retrieve the item, SBR shall donate the item to charity or destroy same.

18. PROHIBITED ITEMS

18.1. The following items are not permitted on SBR’s premises:
i. Animals and pets of any kind, except guide dogs.
ii. Flammable, explosive, or otherwise hazardous materials.
iii. Objects emitting a foul odor.
iv. Firearms and/or other weapons.
v. Drones and similar devices.  
vi. Materials related to and/or used in gambling, prostitution, smuggling, or other illicit acts.  
vii. Illegal drugs or other articles, the possession of which is prohibited by the laws of Nigeria.

SBR reserves the right to refuse entry to any Guest found to be in possession of prohibited items. Guests shall be solely liable and responsible for all damages financial or otherwise,  that may be caused by such items.

 

19. INAPPROPRIATE BEHAVIOUR

If a Guest’s actions, whether directed towards our staff or otherwise, are deemed inappropriate by SBR, or if any inappropriate behavior is reported, SBR reserves the right, following a thorough investigation of the allegations, to take appropriate action against the Guest. Such action may include, but is not limited to, requesting the Guest to leave the premises without any refund whatsoever.

20. TERMINATION

20.1. SBR reserves the right to terminate the Services being provided to any Guest, for any reason after providing written notice to the Guest.
20.2. This Agreement will take effect at the time you pay the booking fees for access to the Services, or you click “I AGREE” button on the Website, whichever is earlier. If, in our sole discretion, you fail or we suspect that you have failed to comply with any provision of these Terms, we may terminate or suspend your access to the Website and/or the Services at any time with notice to you.
20.3. You further agree that we shall not be liable to you or any third party for the consequences of such termination or suspension.
20.4. Your rights under these Terms will terminate if you fail to comply with the provisions contained herein. Termination shall be effective immediately upon notice to you.
20.5. These terms as it relates to: (Liability) (Content Ownership and Terms), (Indemnity), (Disclaimer of Warranties and General Release), (Governing Law, and Dispute Resolution), (Changes to These Terms) (Copyright Infringement) shall survive any termination of this Agreement.

 

21. COPYRIGHT INFRINGEMENT

All rights reserved. No part of our Website may be copied, reproduced, ripped, recorded, re-engineered, decompiled, disassembled, modified, reproduced, distributed, or transmitted in any form or by any means either electronic or mechanical methods, without the prior written permission of SBR.

 

22. CONTENT OWNERSHIP AND TERMS

22.1. The trademarks, service marks, logos, and product names displayed on or in connection with our Website and Services are the trademarks and service marks of SBR.

 

22.2. SBR owns and retains, solely and exclusively, all rights, title, and interest in and to our Website, the look and feel, design and organization of our Website, all our content, including all copyrights, moral rights, trademark rights, trade secrets, patent rights, database rights, and other intellectual property and proprietary rights therein.

 

22.3. Neither these Terms nor your use of our Website grants you any license or permission under any copyright, trademark, or other intellectual property of SBR or any third party, whether by implication or otherwise. These Terms do not grant you the right to use any of our trademarks, service marks, logos, product names, domain names, or other distinctive brand features in any way.

 

22.4. We reserve all rights not expressly granted to you in these Terms. Nothing in these Terms shall be deemed to constitute the grant of any license or other right to our Intellectual Property rights except as expressly set forth herein.

 

23. INDEMNITY

23.1. You shall indemnify and hold us (and our officers, directors, agents, subsidiaries, joint ventures and employees), harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms, or your violation of any law or the rights of a third party.

 

23.2. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate as fully as reasonably required by us in conducting such defense. In any case, you agree not to settle any such matter without our prior written consent. Your indemnification and defense obligations provided in these Terms will survive these Terms and your use of our Services.

 

24. NOTICES

Except as explicitly stated otherwise, legal notices shall be served to the email address you provide to the Resort during booking. Notice shall be deemed given twenty-four (24) hours after an email is sent.

 

25. OTHER WEBSITES AND SERVICES

25.1. Your use of our Website and Services is subject to these Terms and any applicable terms that we may post or notify you about.

 

25.2. We may update our Website without notice, at any time at our sole discretion, and these Terms will apply to any updated versions. We however encourage you to check our Website from time to time to ensure you are fully abreast of changes,updates on any of the services we provide.

 

25.3. Our Website may include links and features that enable you to access other websites or services, and other websites or services may include links to our Website. Such links and features are for convenience only and do not constitute or imply any endorsement, warranty, or assumption of liability of any kind by us with respect to any such websites or services, or any information, materials, goods or services on or available from any such websites or services.

 

25.4. You are solely responsible for, and assume risk arising out of, any use of or reliance on any such websites or services, or any information, materials, goods or services on or available from any such websites or services.

 

25.5. YOU ACKNOWLEDGE AND AGREE THAT SIMON’S BEACH RESORT AND ITS PARTIES ARE NOT RESPONSIBLE AND WILL NOT BE LIABLE FOR: (I) THE ACCURACY OR AVAILABILITY OF ANY SUCH WEBSITES OR SERVICES; OR (II) ANY INFORMATION, MATERIALS, GOODS OR SERVICES ON OR AVAILABLE FROM ANY SUCH WEBSITES OR SERVICES.

 

25.6. YOU ARE SOLELY RESPONSIBLE FOR REVIEWING ANY TERMS OF USE AND/OR PRIVACY POLICIES OF ANY OTHER WEBSITES OR SERVICES TO WHICH WE MAY LINK, AND WE ASSUME NO LIABILITY FOR THE INFORMATION CONTAINED THEREIN.

 

 

 

 

26. ELECTRONIC COMMUNICATIONS AND TRANSACTIONS

26.1. Visiting the Website, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Website, satisfy any legal requirement that such communication be in writing.

 

26.2. You hereby agree to the use of electronic signatures and other records, and to electronic delivery of notices, policies, and records of transactions initiated or completed by us or via the Website.

 

26.3. You hereby waive any rights or requirements under any Applicable Laws which require a wet ink signature or delivery or retention of non-electronic records, or to payments by any means other than electronic means.

 

 

27. FORCE MAJEURE

27.1. SBR shall not be liable for any failure to perform any of its obligations under these Terms if the performance is prevented, hindered or delayed by a Force Majeure Event.

 

27.2. Force Majeure Event” means any event due to any cause beyond the reasonable control of SBR, including, without limitation, sabotage, fire, flood, explosion, power surges or failures, acts of God including floods and other natural disasters, extreme weather conditions, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, total nationwide power outage, unauthorized access to computer data and storage devise, computer crashes or breach of security and encryption, acts of terrorism, labour disputes, failures in communication networks, legal constrains, pandemics, epidemics, or other events beyond the reasonable control of SBR.

 

27.3. In the event of a Force Majeure Event, SBR shall inform the Guest by electronic mail, or any other faster means of communication within 48 (forty-eight) hours of the occurrence of the Force Majeure Event. If Force Majeure Event exceeds 2 (two) months, SBR and the Guest shall enter discussions and consult together to find a mutually acceptable solution.

 

28. LIABILITY

28.1. You are fully responsible and liable for use of the Website and the Services.

 

28.2. Under no circumstances shall SBR be liable to you or any third party for any indirect, incidental, exemplary, punitive, special or consequential damages, any personal or bodily injury or emotional distress, or any loss of profits, revenue, business, data, use, goodwill or other intangible losses, arising out of or in connection with these Terms, our Website, Services, the use or inability to use our services, any conduct, performance or non-performance (whether online or offline) or any other user or other third party.

 

28.3. SBR does not guarantee continuous or secure access to our Website. We will use reasonable efforts to always make the Website available BUT we do not accept any responsibility whatsoever for unavailability of the Website, or any difficulty or inability to access the Website, or any other communication system failure which may result in the Website being unavailable.

 

28.4. SBR is not responsible for any support or maintenance regarding the Website and may at its own discretion update, modify, or adapt the Website and its functionalities from time to time to enhance the user experience. This may result in any downtime for which SBR is not responsible.

 

28.5. To the extent legally permitted, we exclude all implied warranties, terms and conditions. We are not liable for any loss of money, goodwill, or reputation, or any special, indirect, or consequential damages arising out of your use of our Website or Services.

 

28.6. Nothing in these Terms shall exclude or limit SBR’s liability when it cannot be excluded or limited under Applicable Laws, such as in the case of intent or gross fault by SBR. If SBR (nevertheless) is liable towards a Guest, this will be limited to ten percent (10%) of the payments made to SBR by the Guest for the Service(s) in which the liability causing event took place.

 

28.7. The exclusions and limitations of liability provided herein, shall apply to all claims, whether based on warranty, contract, status, tort (including negligence), strict liability, or any other legal claim, whether or not any of SBR’ parties have been advised or should have known of the possibility of such damage or loss, and even if a remedy set forth in these Terms is found to have failed of its essential purpose.

 

28.8. SBR will not assume responsibility for any products or services offered or provided by external service providers unaffiliated with the resort. SBR cannot be held liable for any accidents or exceptional incidents related to the Services.

 

 

29. DISCLAIMER OF WARRANTIES AND GENERAL RELEASE

29.1. YOU ACKNOWLEDGE AND AGREE THAT YOUR ACCESS TO AND USE OF OUR WEBSITE IS AT YOUR OWN RISK, AND THAT OUR SERVICES ARE PROVIDED TO YOU ON “AS IS” AND “AS AVAILABLE” BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO OUR PRODUCTS, OFFERINGS AND SERVICES OR ANY CONTENT, INCLUDING ANY WARRANTIES OR MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND QUIET ENJOYMENT AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE, ALL OF WHICH SIMON’S BEACH RESORT  AND OUR OFFICERS, OWNERS, DIRECTORS, CONSULTANTS, AGENTS, AND EMPLOYEES (COLLECTIVELY “SIMON’S BEACH RESORT PARTIES”) EXPRESSLY DISCLAIM TO THE FULLEST EXTENT PERMITTED BY LAW. SIMON’S BEACH RESORT PARTIES MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, THAT OUR WEBSITE OR ANY CONTENT WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE, ACCESSIBLE, UNINTERRUPTED, TIMELY, ACCURATE, RELIABLE, COMPLETE, FREE OF ERRORS, SAFE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE USE OF OUR WEBSITE IN ANYWAY WILL GIVE RISE TO ANY SPECIFIC RESULTS.

 

29.2. NO ADVICE OR INFORMATION (WHETHER ORAL OR WRITTEN) OBTAINED FROM SIMON’S BEACH RESORT OR THROUGH OUR WEBSITE SHALL CREATE ANY WARRANTY OR RIGHT BY US NOT EXPRESSLY STATED IN THESE TERMS OR IN A SEPARATE WRITTEN AGREEMENT BETWEEN YOU AND US.

 

29.3. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU RELEASE SIMON’S BEACH RESORT AND ITS REPRESENTATIVES FROM ALL CLAIMS, DEMANDS, SUITS, DAMAGES (ACTUAL AND CONSEQUENTIAL), LOSSES, LIABILITIES, AND EXPENSES (INCLUDING LEGAL FEES), OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED, ARISING OUT OF OR IN CONNECTION WITH: (I) ANY DISPUTES BETWEEN YOU AND OTHER THIRD PARTIES RESULTING DIRECTLY OR INDIRECTLY FROM YOUR USE OF OUR WEBSITE, (II) ANY CONDUCT, PERFORMANCE OR NON-PERFORMANCE (WHETHER ONLINE OR OFFLINE) OF ANY THIRD PARTY IN ANY WAY CONNECTED WITH OUR WEBSITE, INCLUDING ANY DEFAMATORY, MISLEADING, OFFENSIVE OR UNLAWFUL CONDUCT, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR WEBSITE (IV) ANY COMMUNICATIONS, INTERACTIONS OR MEETINGS (WHETHER IN PERSON, ONLINE OR OTHERWISE) BETWEEN YOU AND ONE OR MORE OTHER USERS OR OTHER THIRD PARTIES RESULTING DIRECTLY OR INDIRECTLY FROM YOUR USE OF OUR WEBSITE.

 

29.4. YOU EXPRESSLY WAIVE ANY BENEFITS OR PROTECTIONS, WHETHER STATUTORY OR OTHERWISE, THAT WOULD OTHERWISE LIMIT THE COVERAGE OF THIS RELEASE TO INCLUDE ONLY THOSE CLAIMS WHICH YOU MAY KNOW OR SUSPECT TO EXIST IN YOUR FAVOUR AT THE TIME OF ENTERING INTO THIS RELEASE.

 

 

30. CHANGES TO OUR WEBSITE

30.1. Our Website is updated frequently, we therefore encourage you to check our Website from time to time to ensure you are fully abreast of any changes. Updates on any of the Services we provide, their form and functionality may change without notice.

 

30.2. We will not be liable to you or any third party for any damages or losses of any kind resulting directly or indirectly from any changes made by us to our Website, including any loss of business or the ability to use any product or service.

 

31. GOVERNING LAW AND DISPUTE RESOLUTION

31.1. The governing law shall be the law of the Federal Republic of Nigeria.

 

31.2. Where any dispute, controversy or claim arises from the use of Services, the parties to such dispute shall use their best efforts to amicably settle the dispute, controversy, or claim.

 

31.3. Any dispute which cannot be mutually resolved by the Parties within 21 (Twenty-One) days shall be referred to a court of competent jurisdiction in Nigeria for final resolution.

 

32. CHANGES TO THESE TERMS

32.1. We reserve the right to change these Terms, including the right to change, modify, add or remove any part of these Terms, without prior notice, at any time at our sole discretion.

 

32.2. Except as stated elsewhere, all amended terms shall automatically be effective on the date they are posted.

 

32.3. By continuing to use our Website and/or the Services after any changes to these Terms become effective, you agree to such changes and the updated Terms.

 

32.4. You agree that we may notify you of any changes to these Terms by posting the updated Terms on our Website, and you agree to review these Terms regularly and inform yourself of all applicable changes.

 

32.5. Changes to these Terms shall not apply to any claim or dispute that arose before such changes became effective, all of which will remain subject to the version of these Terms in effect at the time that such claim or dispute arose.

 

32.6. We shall not be liable to you or any third party for any damages or losses of any kind resulting directly or indirectly from any changes made by us to these Terms, including any loss of business or the ability to use any product or service.

 

33. MISCELLANEOUS

33.1. This Agreement, our data privacy policy and other applicable agreements with us and any other terms and conditions incorporated into these Terms by reference, sets forth the entire understanding and agreement between us with respect to the subject matter hereof.

 

33.2. If any provision of these Terms is found by a court of competent jurisdiction to be invalid or unenforceable for any reason, that provision will be enforced to the maximum extent permitted, and these Terms will otherwise remain in full force and effect.

 

33.3. No delay or failure by us to exercise or enforce any right or provision of these Terms will be considered a waiver. No right or remedy under these Terms will be considered waived by us unless the waiver is in writing and signed by an SBR representative who is duly authorized to agree to the waiver on our behalf. No single or partial exercise by us of any right or remedy under these Terms will prevent us from exercising any other right or remedy.

 

33.4. There are no third-party beneficiaries to these Terms except as expressly provided in these Terms.

 

33.5. You and SBR are independent contractors under these Terms. No agency, partnership, joint venture, employment, sales representative, or franchise relationship is created or implied by these Terms or your use of our Website.

 

33.6. Nothing in these Terms shall prevent us from complying with any Applicable Law or regulation.

 

                                                  I hereby agree to these Terms and Conditions.

 

                [I ACCEPT]                                                                                    [I DECLINE]

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SIMON’S BEACH RESORT | CANCELLATION POLICY

  • Cancellations must be made via e-mail or the Website at least 7 (seven) days prior to arrival date to receive a full refund. For cancellations made within 4-5 days prior, a 10% deduction shall apply to the booking fee; for cancellations made later, payment shall be forfeited.
  • All refunds for timely cancellations will be processed within 5 (five) to 15 (fifteen) working days.
  • Last-minute bookings are non-refundable and are subject to the standard cancellation terms.
  • “No- Shows” for confirmed bookings will not be refunded.
  • Rescheduling (rebooking) or other similar arrangements may be considered by SBR at its sole discretion, but subject to availability and any price variations applicable at the later date.

 

 

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